Monday, March 21, 2011

Shipping, Production Times and Things to Know About

People don't read my Frequently Asked Questions page and just drop me an email wanting to know if their order has shipped. So I decided to write up an article here about how I run my business, and just reference it when people email me in the future.

Conjure Doctor a Very Small Shop! is a very small online hoodoo product shop. Basically I run the show by myself with the occasional assistance of a hoodoo apprentice. I am not a full time rootworker. I work full time during the day and then run my rootwork business on nights and weekends. Because of this products take more time to make. I am not available for phone conversations about your individual unique problem. I try to write clear and concise product descriptions so the choice is easy for you.

I Do Not Give Out Free Spell AdviceWhile I do like helping people, I am a business man and in this day and age, information is the most precious commodity a person can have. I don't give out free spell advice, mainly because it's a paid service on my site. If you need spell advice you can purchase a Rootworking Consultation and we'll arrange a time for your reading and advice.

All Products are Hand Made and Take Time
I make each of my products by hand in small batches to assure the highest product quality. I pray over my products and put energy and work into them. Because of this, and because I am basically a sole proprietor, orders take up to 7 business days to assemble. Sometimes there are back orders. Please be patient. Emailing me two days after you placed an order wondering where it is will not help expedite your order. There are no rush orders, and you cannot pay extra money to get your order faster. I have two hands that can only work so fast.

Shipping is via US Postal Service Priority Mail
We use USPS Priority Mail as our shipping option. The USPS has greater access to homes and businesses than UPS or FedEx. We do not offer any other shipping options. Priority Mail typically takes 2 to 3 business days to ship. Once your order is shipped you will receive an email from the US Postal Service with your package tracking number. Do not email me asking for a tracking number - the USPS sends them directly to you once you order has shipped. If you have not received an email from the USPS it means your order has not yet shipped.

We Only Process Payments Using Paypal
Paypal is the ONLY method of payment processing we accept. This grants our customers a higher level of privacy and protection than transmitting credit card information through phone calls or emails. You do NOT need a paypal account to pay using paypal - you can select credit card as your method of payment. We do not accept money orders. We do not accept Western Union payments either. Thanks for your cooperation.

Private Rootworking Takes Longer Than Ordering Products
If you receive a Private Rootworking Consultation, it will take longer for you to get your products because they are all custom made for your unique situation. Please be patient. Checking in to see if rootwork is done will not expedite your work. Work is done according to the best astrological and magical timing for the work. This is why I do not take rush clients, emergency rootworking or last minute readings.

Readings and Consultations Are Booked Out Three Weeks in Advance
I have a lot of readings each week and limited availability. Readings and consultations are typically booked out three weeks in advance and the time slots I have available are typically on Tuesday and Thursday nights (7 and 8pm PACIFIC time), and Saturday mornings (9am and 10am PACIFIC time). Available time slots will be presented after you pay for your reading or consultation.

If you have any other questions about how runs or our policies, you can ask them in the questions below or you can read the Frequently Asked Questions page on our site.

1 comment:

Anonymous said...

We love you Dr. E.! Thank you for all your hard work and dedication on our behalves.